Orders

  • Pull from your OMS based on criteria you set

Automation

  • Rules engine applies decisions to every order
  • You specify how the rules engine makes decisions

Shipments

  • Decisions sent to your WMS
  • Batches generate based on your criteria
  • Pick ticket down to the level of packout detail
    (e.g., boxes, liners, coolant)
  • Shipping label based on what carrier was selected

Delivery

  • Every step of the process tracked
  • Every decision and its reasoning recorded
  • Provide tracking link to your customers if you want

Configuration: Set it, then forget it!

  • How to select between Fulfillment Center locations
  • Which orders to batch together
  • When to send order batches
  • How orders should be packed (and how to adapt to weather, etc.)
  • How to decide between transportation modes and carriers
  • When to add documents and other ‘non-sellable’ items

Execution: Exactly the way you want, to the level of one gel pack!

Order batches automatically sent to each warehouse as set up in Coldcart

  • Designated time
  • Designated grouping (e.g. by carrier, box type, etc.)
  • Designated file format

Fulfillment partners pick, pack, and ship each order as specified by the pick ticket and label

  • Each pick ticket includes specific packing, insulation, and handling instructions
  • Each shipping label is automatically generated for the selected carrier

Tracking: More than shipping – the entire chain of custody

Order history covers each order’s full lifecycle and chain of custody

  • When the order was generated
  • Maximum delivery time allowed
  • What weather was forecasted
  • What routing and packaging
  • Specified Instructions
  • When the order was picked up, received by the carrier, and sent out for delivery

Depth of tracking details dictated by the information collected: e.g real-time monitoring interfaces

  • Total cost per order (e.g. packaging, fulfillment)
  • Issues and anomalies tracking (e.g. thaws, late pickups)

Branded customer-facing tracking links are available upon request