Every perishable parcel is unique. Every shipment is important.

Make them your own with Coldcart

Coldcart is cold chain parcel shipping software for brands, 3PLs and pharmacies. Our rules engine decides how every perishable or temperature-sensitive order is packed and shipped, based on your products, your SOPs and the conditions along the route, and sends those decisions to your fulfillment centers and carriers.

Every shipment is configured to your specific needs using the logic built into your process.

Packing Rules

Shipping Rules

Every shipment is optimized automatically as it moves through the cold chain, based on dynamic rules that are customized to your business.

Packing

#1
Medication must stay between 2-8 °C
#2
Add 1 gel pack for 1-day delivery
#3
Add 1 extra gel pack if the en route temperature is above 80°
#4
If drug Y is in the box, place it in a polybag, but do not bag any other items
#5
If refrigerated medication ships with ambient items, require full-footprint divider

Shipping

#1
If the temperature on the route will exceed 80°, ship overnight.
#2
Otherwise, the customer is within 2 days transit so the order can ship via ground.
#3
Signature required
Carrier shipping label generated by Coldcart

Packing Rules

Shipping Rules

Coldcart brings together all parts of your parcel’s journey and puts you in control with transparency and documentation at every step.

Packing

#1
Select a 12” X 12” X 12” box as the most efficient box for this order
#2
Use a 1.5” recyclable liner
#3
Add 10 lbs dry ice for 2 days in transit
#4
Add 5 lbs dry ice for en route temperatures over 75°
#5
Add VIP coupon as customer is a high spender
Pick ticket barcode generated by Coldcart

Shipping

#1
Ships 2-day air as customer is outside of ground transit geography
#2
Severe weather is predicted for Chicago tonight, wait until tomorrow to ship
#3
Ship via cheapest available carrier with the best on-time delivery
#4
Ship from closest location
#5
Allow additional day in transit if temperature is less than 50°
Carrier shipping label generated by Coldcart

Packing Rules

Shipping Rules

For whatever you ship and wherever it’s headed, you can confidently trade off cost, service and risk with Coldcart.

Packing

#1
Use bubble mailer for ambient orders containing probiotic SKUs
#2
Do not add coolant when order contains only ambient products
#3
Add marketing insert
Pick ticket barcode generated by Coldcart

Shipping

#1
Allow for up to 5 days in transit with ambient-only shipping
Carrier shipping label generated by Coldcart

Choose your Coldcart

Coldcart

Our core software platform automates, optimizes, and executes cold chain parcel shipping for brands and 3PLs, across systems and vendors.
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Coldcart Rx

Coldcart Rx is a specialized version of our platform designed for healthcare’s temperature-sensitive medications and other regulated use cases.

Coldcart Plus and Coldcart Rx Plus

Coldcart and Coldcart Rx can extend beyond just cold chain, enabling the same level of automation and control over non-perishable shipments.

The Coldcart Rules Engine

Applies your rules to every shipment, automatically.

Coldcart’s Rules Engine takes into consideration the unique properties and requirements of every shipment: its SOPs, mandatory verification and documentation, and the seasonal ground conditions along the route. It then determines the optimal logic for your parcel, laid out step by actionable step.

No longer do you have to choose between priorities and hope for the best.

Integrations with your OMS, WMS, carriers and 3PLs

One connection to Coldcart supports all integrations, versus managing dozens of separate integrations.

Our ecosystem is constantly expanding to include the latest industry partners and technologies.

Coldcart also integrates with custom in-house IT systems upon request.

Amazon, BigCommerce, Costco, McKesson Pharmacy Systems, RedSail Technologies, Salesforce, Shopify, SPS Commerce, Target, WellSky, WooCommerce, Blue Yonder, Extensiv, Körber, Logiwa, Manhattan Associates, Oracle NetSuite, Better Trucks, CDL Last Mile Solutions, Falcon Logistics, FedEx, GLS, Jitsu, Lone Star Overnight, OnTrac, Optima Overnight, Tusk, United Delivery Service, UniUni, UPS, Veho, AF, Arcadia, Cold Chain 3PL, eGourmet Solutions, Fortune Fish & Gourmet, Frigopack, Hall Street 3PL, Misfits Market, RealCOLD, and more

Apply your logic to EVERY shipment, thousands of times a day. Automatically.

Decisions flow through all of your shipments.

Frequently Asked Questions

What is Coldcart?

Coldcart is cold chain parcel shipping software for brands, 3PLs and pharmacies. Its rules engine decides how each perishable or temperature-sensitive order is packed and shipped, based on rules you set, and sends those decisions to your fulfillment centers and carriers.

How does the Coldcart Rules Engine work?

Coldcart pulls orders from your order management system, applies your packing and shipping rules to each one, and sends the decisions to your warehouse as pick tickets and carrier labels. Rules can account for product temperature requirements, transit time, en route temperature, weather, SOPs and required documentation.

What is Coldcart Rx?

Coldcart Rx is a version of the Coldcart platform designed for temperature-sensitive medications and other regulated healthcare shipping. It applies rules such as holding medication between 2 and 8 °C, separating refrigerated and ambient items, and requiring a signature at delivery.

What systems does Coldcart integrate with?

Coldcart connects to order and pharmacy management systems, warehouse management systems, carriers and 3PLs through one connection. Integrations include Shopify, Salesforce, McKesson Pharmacy Systems, RedSail Technologies, WellSky, Manhattan Associates, Oracle NetSuite, FedEx and UPS. Custom in-house systems can be integrated on request.

Does Coldcart work with my existing fulfillment centers and carriers?

Yes. Coldcart sends order batches to each fulfillment partner at the time, grouping and file format you set. Partners pick, pack and ship each order as specified on the Coldcart pick ticket and label, and Coldcart selects the carrier for each shipment based on your rules.

What does Coldcart record for each shipment?

Coldcart records the full chain of custody for each order: when it was created, the maximum delivery time allowed, the forecast weather, the routing and packaging instructions, carrier pickup and delivery events, total cost per order, and issues such as thaws or late pickups. Every decision is stored with its reasoning.

Can Coldcart manage non-perishable shipments?

Yes. Coldcart Plus and Coldcart Rx Plus apply the same rules-based automation and control to ambient and non-perishable shipments, so one system can manage all of your parcel shipping.